Technical Support

Technical Support Hours:

9am – 9pm Eastern Standard Time (Monday – Thursday)
9am – 11pm Eastern Standard Time (Friday- Sunday)

Need help with our equipment?

Call or Text your questions to

(434) 515-2888

Or…

View our videos below

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iCombat

Does this system require vests?
No. These top-of-line laser guns have sensors on each gun, eliminating the need for vests and cords.
What age group are these guns best for?

The iCombat is best for players of 12 years or older. They’re metal, a bit heavier than our other taggers, and SERIOUS fun.

How durable are the taggers?
The iCombat guns are very durable. They have been rented out hundreds of times and have been returned with very little damage.

Hornet

Do I need a vest?
The Hornet is a self-contained unit with a 360-degree sensor built on top of the gun, which registers each hit.
How durable are the taggers?
The Hornet guns are very durable. They have been rented out hundreds of times and have been returned with very little damage.
How do I know who won?

Games are based on elimination. Once a player has been eliminated, their tagger will stop shooting and say “You’re out.” The winner is determined by last man (or team) standing!

Phoenix LTX

Do I need a vest?
The Phoenix LTX is a self-contained unit with a 360-degree sensor built on top of the gun, which registers each hit.
How durable are the taggers?
The Phoenix LTX guns are very durable. They have been rented out hundreds of times and have been returned with very little damage.
How many games can I play?

There is no limit to the number of games you can play with your rental, as long as it is packed up and shipped back to us on the required day. If your taggers run low on batteries during hour 6 of battle, just replace them with some of the spare batteries we include in your package!

Ultimate LTX

Do I need a vest?
The Phoenix LTX is a self-contained unit with a 360-degree sensor built on top of the gun, which registers each hit.
How durable are the taggers?
The Phoenix LTX guns are very durable. They have been rented out hundreds of times and have been returned with very little damage.
Are the lasers harmful?

No! The lasers in our taggers are all infrared, so you don’t need to worry about any physical damage.

Titan

Do I need a vest?
The Titan is a self-contained unit with a dual sensors built on the side of each gun, which registers each hit.
How durable are the taggers?
The Titan tagger is very durable and light weight.  These guns have been tested for spans up to 8 hours of game play and lasted the distance.
How do I know what team I am on?
The dual LED light on each side of the taggers shine your teams’ color.  There are 4 different team colors: Blue, Red, Green, & White.

CCM

Bunkers

Have a question about our bunkers?
Send us an email and let us know what we can do to help!