Testimonials

I wanted to write in and say what a wonderful experience my library had with using your equipment. We hosted an overnight event for teens, the Late Night Lock-In, as a way to celebrate the end of our summer reading program. Teens who read at least 30 hours and attended two library programs were eligible to attend. When we advertised that laser tag was happening at the Lock-In, teens were incredibly eager to participate and the event filled up quickly. We ordered 30 Hornets and the Laser Swarm equipment. Your videos were excellent for understanding how the equipment worked and got us up and running quickly. We had time to test out the equipment before the event and make sure we understood how it all worked. For the event itself, everything went incredibly smoothly, and our teens had so much fun. The Hornets were perfect for us. I was very impressed with your customer service and pricing. When I first contacted LTS many months ago, I did some shopping around to see what our local businesses could offer. We’re in Washington and therefore in the furthest range for your shipping. I thought that perhaps a local business might be less expensive. What I found was that nearby companies had loss options to offer, didn’t think they could accommodate our building, and would cost more than $600 for two hours of game play. Your rep gave us several options for what would work with our floor plan, if we wanted scoring, and what taggers worked well for beginners. The pricing drastically beat the prices of local companies too, and we got the equipment for the entire program. This was great, because our teens were playing laser tag from 9:30 pm – 5:30 am (and would have played longer if we had let them). Your equipment helped to boost our library’s programming and teen interest in reading and participating at the library. I think the only area of trouble we had was with getting the scoring equipment to regularly detect all the laser tag equipment. We worked to have a table set up where we could quickly lay out the taggers within line of sight of the Laser Swarm unit (forgive me if I’m getting the name wrong). We discovered that the more players we had, the longer it took for this to register at the end of the game, and some taggers wouldn’t be detected, even when we tried to get them more clearly in view of the Swarm. Still, this was a small hiccup that no one really minded. Teens loved bragging about how well they did, who they tagged the most, and how long they survived. I’ve already recommended your company to several people. Thank you so much for your excellent customer service!